Sunday, June 27, 2010

Zynga Customer Support - Live Chat

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I read on one of my mafia friend's wall that he has just having a chat with one of Zynga customer support via live chat!
He had problem with Las Vegas loot drop and also being rolled back in Bangkok and causing him to lost some of his Skill Points day by day.. Have already submitted tickets to Zynga but no reply..

Once he did the conversation with Zynga Support via Live Chat, his problems are all fixed within minutes! Less than 5 minutes on his case!

I suggest you to do that too..
Simply go to this link :

http://zynga.custhelp.com/app/

Or just go to HELP section and click on Support inside Mafia Wars game. You will arrive here..

Click on Chat Now button..

But too bad, the Live Support feature is not for 24 hours! Sometimes you can not see the screenshot above and only see this one..


So, please be back later on and try your luck next time.. Trinity's mood

BOOKMARK THIS PAGE SHARE WITH YOUR FRIENDS AND CHECK BACK REGULARLY FOR FUTURE MAFIA WARS UPDATES

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35 comments:

  1. Can we still get the royal flush and viva las vegas items?

    ReplyDelete
  2. I am not sure for a royal flush, but I know for sure that the viva las vegas items do not fall out of jobs anymore.
    maybe-set question on the forum of zynga!

    ReplyDelete
  3. When is live support available? There are no hours listed and it is very frustrating to go to the site and sometimes see the link and sometimes not.

    ReplyDelete
  4. Best to contact Zynga and question-set them. Try through Help section inside the game, or if you have the toolbar installed there is Contact options.

    ReplyDelete
  5. i did not get my frontierville chainsaw
    i went from level 14 to 16 and when a clicked collect nothing happened

    my facebook account is alejandro.pietrovito@gmail.com

    ReplyDelete
  6. I think you should leave a comment on a post related to this promo. I assume that contact with Zynga support should solve your problem. One more thing!! There is no need to leave your e-mail address on the blog because we are here trying to help with advice, if can, and everything that relates to the technical side, or problems in the game you should contact Zynga.

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  7. damn i just won 80RP just in time for an error to pop up saying it is getting fixed.....my 80RP are damn gone..what now Zynga??????

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  8. Now, it is obvious that these 80 RP thou hast no more, and that you can not do nothing about it...sry but it is getting fixed

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  9. apparently its bullshit seriously.....here i try so hard by playin day n night just to get maximum result n ur glitches suck it all up..just bull crap.....

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  10. There are two options: you can take advantage of glitches, and on the other hand you do not have to use them. It's your choice!
    One more thing, we all play day and night, and if the game can simplify, the question is why not??

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  11. Ok I have 1 issue , I have had alot of trouble with the Super Pignata. I have opened as many as i could to get the Rare Item ' Gray Wolf , and all i get is that error message - Error: An unknown error occurred in the gift request.

    Please Help

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  12. Such questions put players at various posts on this blog. Here, at this blog, we can only help with advice. Since this problem has a large number, or better to say, most players MF it would be better to contact Zynga support. This what we are talking about Zynga obviously failed to resolve or improve. I'm sorry, but I have to say we should all have patience if we can still.

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  13. I have been doing Moscow and have not been getting awarded ANY skill points when I finish any of the jobs, I am nearly finished it now so have missed out on many skill points, the same thing happens in one of the episodes in Bangkok, I wrote an email to support and as usual got patronized and told they are working on it

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  14. I understand all that you have listed above with you cause disappointment, anger and revolt. However, the only way to accomplish right to what belongs to you is contact with Zynga support. I assume that they need time to correct such a mistake "in game" or that compensate her in some way to you. Try to bring your problem on the forum. Repeat email to Zynga support and several times if necessary. And, please be patient.This is the only way we can help you here, unfortunately.

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  15. The new Masked robbery mission in mafia wars doesn't show up on my home page. I have accepted the mask gifts sent by my friends and it says i have gold mastered it and to collect reward from home page. But how can i collect when i cant see anything at all. This mission ends in 5 dayz. Need a quick solution to this asap.. Thanx

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  16. Wrong place to comment, but it does not matter. Masked robbery was slow and partial work included in the game, and I hope that it currently has a majority, if not all players MW.

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  17. what do you do about a 15 year old that should not be in any of the xat rooms? He swears like a sailor and threatens people all the time? Isn't it illegal?

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  18. i get this when i try to fight in any city ? To continue performing this action, please enter in the text below.

    wont allow me to fight anymore?

    ReplyDelete
  19. I really do not know, what kind of message is this.Maybe it would be better to contact Zynga, and maybe it is just a bug.But my suggestion is to contact them, and let them see what is going on. I can not answer you to your question about fighting. If I could see that message, maybe this answer be more concrete, this way, I am sorry but this is only possible answer.

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  20. I like how all comments are off topic. *yawn*....by the way, on topic, the live chat is no longer.

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  21. Forgive me for the late response. I ask you nicely, since I do not know what kind of help you need, to write here what type of problem you have. I'll try to help you as much as I can in this way. Or simply send a message.

    ReplyDelete
  22. how i can have my 10% of banned chips back plz?

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  23. http://zynga.custhelp.com/app/
    or go to HELP (Account) section and click on Support, find "contact us option", and simply put that question there.

    ReplyDelete
  24. Very Interesting. I really find this helpful and informative.
    Read more on : Live Chat

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  25. How do you get in contact with any of these zygna games it is ridiculous and they take ur money and thats ok....you email and takes forever.

    Farmville player

    ReplyDelete
  26. need number or online chat support.....This is ridiculous. How can I get a number? thanks

    Farmville player.

    ReplyDelete
  27. http://zynga.custhelp.com/app/
    or go to HELP (Account) section and click on Support, find "contact us option", and simply put that question there.

    ReplyDelete
  28. how do i reach live chat for Vampire Wars?

    ok thanks

    ReplyDelete
  29. i recently purchased best buy mafia wars cards and when i type game card into the filter to find it i get the loading icon and it never loads for me to receive

    ReplyDelete
  30. You should contact Zynga for that problem, there is no way we can help you here with this.
    Sry

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  31. hello my team,,,my name is dimitris

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  32. Can you tell me how I can chat on Farmville. Had a problem on the Dart game

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  33. Zynga sucks!!!!!!!!!!!!! live chat for 3 out of 30,ooo,000

    ReplyDelete
  34. Hi. annoyed big time about CW - mwars cross promotion. I gave up a long time ago trying to get doctored invoices. I followed all instructions and wait for invoices after serving food and nothing now i'm out of trees in Frontville. Now what am i going to do

    ReplyDelete