Monday, October 29, 2012

"For Your Understanding" - RPs are added to your account - those were times Zynga

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Contact Support and you will get RPs - those were times
Not so long ago, when you report problem to Customer Support (CS),  they were available all the time mostly, they were doing their job: not bad, fast - much faster then today.  

Not just so, but you were awarded with Reward Points (look in the image bellow) - they call that "for your understanding" - those were times.

Something changed! 
You can contact CS and today, but it seems that Zynga changed alot in their relation toward players. 

RPs are something they will rather sell but give. 

You can see in the image bellow, they will help you, but there is no "for your understanding" part. 

Today, "for your understanding" you can  receive item, rare but item by their choice.
Maybe would be better not to give such an item, but RP so player can buy item by his choice. 

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