Wednesday, February 8, 2012

Contacting Support for Purchasing Issues

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If, for any reason your need to contact our Billing Department,  do one of the following:

* Email or Chat with us: Use Facebook Connect to identify yourself on our Support site and then select either the Email or Chat option from the right side of the page.


* Call: Zynga's billing support hotline is available 24 hours a day, 7 days a week (including holidays) for billing-related issues onlyOur hotline can be reached at 1-800-762-2530.

For billing issues,
you will be asked to provide your Social Network User ID and your full name as it appears on your credit card, the amount purchased, and date of transaction.

Our billing team will not be able to assist with any game play issues that are not related to purchases.

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