Updated 10/21/2011 at 00:23
Many players have reported that they have not be able to request or ask for parts to upgrade the new crafting properties in New York.
Each time that a new property is released players will have a limited amount of time in order to upgrade those properties to the highest level. On your home page the property that is available be upgraded will be listed and will show your current progress along with the amount of time that you have left to complete the upgrade.
It is important to note that you can ONLY ask for parts to build the current property, and ONLY if it there is time remaining.
You cannot request parts to upgrade previous properties, however, you do have the option of upgrading the older properties by purchasing all the parts needed with Reward points.
We are aware that there has previously been some confusion regarding this feature, but there is not a reason to submit an email for this concern. If you would like to have better in-game explanations on how this feature works, and how you can upgrade the properties we would appreciate it if you would click the Please Fix button below so we can track your feedback.
Each time that a new property is released players will have a limited amount of time in order to upgrade those properties to the highest level. On your home page the property that is available be upgraded will be listed and will show your current progress along with the amount of time that you have left to complete the upgrade.
It is important to note that you can ONLY ask for parts to build the current property, and ONLY if it there is time remaining.
You cannot request parts to upgrade previous properties, however, you do have the option of upgrading the older properties by purchasing all the parts needed with Reward points.
We are aware that there has previously been some confusion regarding this feature, but there is not a reason to submit an email for this concern. If you would like to have better in-game explanations on how this feature works, and how you can upgrade the properties we would appreciate it if you would click the Please Fix button below so we can track your feedback.
http://support.zynga.com/CP_ArticleView_WebFull?custlayoutid=&gameId=43&Id=kA160000000GqBHCA0&lang=en_US&layout=WebFull&layouttmpl=Tmpl_WebFull_1&loc=en_US
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