Gifting Events and Energy Packs - Update

UPATE 2011-04-19 12:16PM PST: It has been brought to our attention that a number of you are seeing 23 hours as the refresh rate on the new Energy Packs. We are working diligently to correct this issue, and everyone will soon see the new Energy Packs refreshing every 8 hours.

Energy Pack

Energy Packs are a great refill that you can receive from your friends.  These extra boosts will provide you with enough energy to complete more jobs, and level up at a faster pace.


Q:  What happended to the Mini-Enegry Packs?
A:  Due to the feedback from our players the Mini-Energy Packs have been replaced.

Q:  What does the new Energy Pack do?
A:  This Energy Pack increases your maximum energy to 125% of your current maximum.

Q:  How Many Energy Packs can be used each day?
A:  You can receive up to 3 Energy Packs each day.

Q:  How long is the timer for the Energy Pack?
A:  The Energy Pack has an 8 hour timer.  Once you use an Energy Pack it will be 8 hours until you can use your next one.

Q:  What happened if I hadn't used all of my Mini Energy Packs today?
A:  Your timer will automatically be reset for the new Energy Pack.  If you have any concerns one of our agents will be pleased to assist you.

Q:  Why wasn't there any notice about the change to the Energy Packs?
A:  Due to the response we received from the Mini-Energy packs, we felt it would be better to make the change quickly so that our players could continue with their regular game-play.

Q:  The timer didn't reset for my Energy Pack, what should I do?
A:  We are in the process of correcting this for our players.
http://support.zynga.com/CP_ArticleView?Id=kA160000000GoQoCAK&gameId=43&loc=en_US